Privacy Policy

NEXA Lending, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with the Gramm-Leach-Bliley Act (GLBA) and applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable.

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and mailing address.
• Financial information: estimated home value, down payment, income documentation type, and credit score range (self-reported).
• Loan preferences: loan program interest, timeline, and goals.
• Technical information: IP address, browser type, and pages visited.

We do not collect Social Security Numbers, bank account numbers, or full credit card numbers through our public web forms. Sensitive financial data is collected only within our secure, authenticated application portal.

• To respond to your inquiries and pre-qualification requests.
• To provide mortgage product information and rate quotes.
• To process your loan application, if you choose to proceed.
• To communicate with you by phone, text message (SMS), and email, with your consent.
• To comply with legal and regulatory requirements.
• To improve our website and services.

We may share your information with: our affiliated lenders and service providers who assist in processing your loan; credit reporting agencies (only through our secure application portal with your authorization); and regulatory authorities as required by law. We do not sell your personal information to third parties.

We maintain physical, electronic, and procedural safeguards designed to protect your personal information in compliance with the GLBA Safeguards Rule. All form data is transmitted over HTTPS using TLS encryption. Access to personal information is restricted to authorized personnel with a legitimate business need.

If you are a California resident, you have the right to: know what personal information we collect about you; request deletion of your personal information; opt out of the "sale" or "sharing" of your personal information; and not be discriminated against for exercising your privacy rights. To exercise these rights, contact us using the information below.

By providing your phone number and checking the consent box on our forms, you authorize us to contact you by phone, text message (SMS), and email using automated dialing systems and pre-recorded messages. Consent is not a condition of purchasing any property, goods, or services. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us.

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Our website is not directed to children under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date.